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Seniors Information

The information about the Seniors Information and Referral Line quoted below is from the 'Seniors Guide to Services and Programs in Newfoundland and Labrador' - page 78. A link to the full document is below this write up.

"The Information Line is the central program of the Seniors Resource Centre of Newfoundland and Labrador. Seniors, or those concerned about seniors, call in with questions, such as how to access home support services, where to get help with home repairs, who is eligible for subsidised housing or the seniors' drug card; problems dealing with government departments for pensions and income tax; or concerns such as bereavement, transportation, or elder abuse.

The aim is to put callers in touch with services and resources that can help them. Follow up calls are made to make sure the caller obtained the needed assistance.

The Information Line is answered by volunteer seniors, Peer Support Volunteers. Seniors who call in find it helpful to talk to a knowledgeable person who has had similar life experiences.

The Peer Support Volunteers understand the importance of offering a listening ear to callers. They provide information and support so that seniors can make informed decisions about things that affect their life and health. The Peer Support Volunteers have up-to-date information close at hand to which to refer, and qualified staff as back-up.

Seniors Information and Referral Line:  709-737-2333
Toll Free: 800-563-5599

Seniors Resource Centre of Newfoundland and Labrador

Suite W100, 370 Torbay Road, St. John's, NL A1A 0L4

Fax: 709-737-3717

E-mail: info@seniorsresource.ca

Website: www.seniorsresource.ca

Website

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